SMS Reminders That Cut No-Shows

Every no-show is a wasted trip and a hole in your day. Valay sends automatic appointment reminders by text before each job, so your customers turn up — no chasing, no reminder software to run.

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Appointment reminder software, minus the software

You don't set anything up or press send. Once a job's booked, the reminders just go out at the right time.

Timed to work

A reminder the day before and again about 2 hours out — timed to actually cut no-shows, not fire too early or land on the wrong day.

Fully automatic

Reminders are tied to the booking, so there's nothing to remember and nothing to run. Book the job and the texts take care of themselves.

Fewer wasted trips

A quick heads-up is often all it takes for a customer to be home and ready — fewer no-shows means fewer empty runs across town.

Why reminders matter for a busy tradie

When you're booked days ahead, customers forget. They double-book themselves, or nobody's home when you knock. Each one costs you the drive, the parking, and the slot you could have given someone else. A simple text the day before and a nudge on the morning fixes most of that.

Customer SMS reminders are included on the EssentialPlus and Pro plans. Booking confirmations are always sent, on every plan, the moment a job is locked in.

See how booking and reminders fit together on the Valay homepage, or compare the plans on the pricing page.

  • A reminder the day before and again ~2 hours out
  • Fully automatic — nothing to set up or send
  • Fewer no-shows and fewer wasted trips
  • Included on EssentialPlus and Pro

Cut your no-shows

Everything but the plumbing — built in Australia for plumbers. 30-day money-back guarantee.

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