Everything but the plumbing.

Never miss a call or a booking, even on the tools.

A 24/7 AI receptionist, web-chat booking, SMS reminders, and a booking website — built for plumbers. Valay answers your customers around the clock and books the job straight into your calendar. It only ever books real openings and sticks to your rules.

Why Plumbers Choose Valay

24/7 Web-Chat Booking

A smart chat on your site answers customer questions and books jobs any time — day, night or weekend — even when you're on the tools.

Your Own Micro-Site

Get found and get booked at your own page (/p/your-name). A clean, professional spot customers can use to book you in seconds — no website needed.

Books Real Slots Only

It only offers times that are actually free in your calendar and follows your hours, services and prices. It won't go off-script or make things up.

Pro

Never miss a call, either

On Pro, a 24/7 AI voice agent answers your phone on your own number — in natural Australian English. It handles the questions and books the job straight into your calendar, whether you're under a sink, on another job, or fast asleep.

See Pro

Simple Setup, Powerful Results

1

Sign Up

Create your account in minutes

2

Configure

Set your hours, services and prices

3

Go Live

Publish your micro-site and chat

4

Relax

Enquiries get answered and jobs booked, 24/7

See It In Action

Watch how it handles a real customer enquiry — from first question to booked job.

Booking Chat Demo
Showing typical conversation
Assistant
Welcome to Happy Plumbing — serving the Bondi area, including Bondi Beach, North Bondi, Bondi Junction and Tamarama. Would you like to book a plumber, learn about our services, or get pricing?
Customer
I need to book a plumber
Assistant
Happy to help — can I grab your name?
Customer
John Smith
Assistant
Thanks John. What needs looking at?
Customer
Blocked drain in the kitchen
Assistant
No worries. When would suit you for a visit?
Customer
Tomorrow morning if possible
Assistant
And which suburb is the job in?
Customer
Bondi Beach
Assistant
Great news — I've got a plumber free tomorrow between 9 and 11 AM in Bondi Beach. Would that work?
Customer
Yes, perfect
Assistant
Locked in. To confirm, I'll text a quick verification code to your mobile — what's the best number?
Customer
0412 345 678
Assistant
Sent — what's the 6-digit code you just received?
Customer
482913
Assistant
Verified, thanks. Last thing — what's the street address for the job?
Customer
123 Campbell Parade
Assistant
And are you the tenant, landlord or property manager?
Customer
I'm the landlord
Assistant
All set, John — blocked drain at 123 Campbell Parade, Bondi Beach, tomorrow 9–11 AM. You'll get an SMS confirmation now.
This is a sample conversation showing typical interaction

Get Your Time Back

Knock Off, Properly

Stop answering the phone at dinner or on the weekend. Enquiries still get handled — you just don't have to be the one doing it.

On the Job, Focus on the Job

No more downing tools to grab a call you'll forget by smoko. Do the work in front of you — the booking sorts itself.

More Jobs, Less Admin

Catch the enquiries you used to miss and cut the after-hours paperwork — without paying for a receptionist.

Ready to Stop Missing Jobs?

Built in Australia for Australian plumbers. Get set up today.

Get Started