Giving independent plumbers their time back
We started Valay on a simple belief: people should spend their time on the work they love and the people they love — not on the admin that piles up around it. For independent plumbers, that means doing great work on the job and switching off after it, while your front office quietly answers enquiries and books the jobs.
Founded in Canberra, Australia, we're a small team that genuinely cares about the day-to-day of running a plumbing business. Our goal is to help you work smarter, not harder — and get your evenings and weekends back — while keeping the personal touch that keeps customers coming back.
Stop downing tools to answer the phone. Stay focused on the job in front of you while your front office handles the enquiries.
Run your business on your terms. Plan your time and income as you wish, without relying on large plumbing service companies.
Become the independent entrepreneur you've always wanted to be. Grow your business while maintaining work-life balance.
Valay started with an uncle. Years ago — before mobile phones — our founder watched him run a trade: brilliant on the tools, flat out all day, missing calls he never knew came in, doing quotes and paperwork at night, and never really working out what it was costing him in time or money. The tools have changed since; the problem hasn't — and it's the same for every trade.
Our founder spent years building software for other businesses; today we're a small team in Canberra building it for the people who keep the country running. This is the itch we set out to scratch: take the admin off your plate so you get your evenings back. We're starting with plumbers, with other trades to follow.
We understand that every plumbing business is different - from emergency callouts to scheduled maintenance, from residential work to commercial contracts. Your front office adapts to your specific needs and local market.
We're your technology partner, not just a service provider.
Committed to delivering the highest quality service.
Using cutting-edge technology to solve real problems.
Proudly developed and hosted in Australia.